Staff was very friendly and professional. They were very helpful in cleaning and repairing my home after a fire. Helpful in keeping my stress level down. Thank you for a job well done!
Services was amazing being able to remove the smoke smell in my garage. Prompt and on time. Office very professional.
I work in property management and deal with various vendors. I have to say I have never worked with anyone better than Chris from Servpro. He is educational, provides immediate estimates, gets the work done faster than I could have imagined and always has great quality of work. I will continue to use Servpro with any of my repair/restoration needs!
Terrible response they were supposed to dry underneath my house they basically threw down a bag of sand no plastic which they removed my contractor was delayed because of this they also left a lockbox on my home for several weeks when I would call to get these issues addressed I would get promises of callbacks which never happened finally after several phone calls they showed up but when it was time for them to bill I had no problem getting a response then they had the nerve to try and charge me with the plastic they removed I would never use this company again and I will urge anyone else I know not to use them either.
SERVPRO of Newport News did a carpet cleaning job for me when I was moving out of my old apartment and did amazing! They were fast, on time, and made the carpet look brand new. I will always call SERVPRO of Newport News for my restoration needs.
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